Privacy Policy

Welcome to Mosanco Tea! Your privacy is important to us, and this Privacy Policy outlines how we collect, use, and protect your personal information. By using our website, you agree to the terms outlined below.

1. Information We Collect

We may collect the following types of information from you:

Personal Information: Name, email address, phone number, mailing address, and payment details when you make a purchase or sign up for our services.
Non-Personal Information: Browser type, IP address, cookies, and website usage patterns to enhance your user experience.
Third-Party Information: Data collected from external services you use in connection with our website (e.g., social media logins).

2. How We Use Your Information

We use your information for purposes such as:

Processing and delivering orders.
Improving and personalizing your shopping experience.
Sending promotional emails, special offers, or updates (you can opt-out at any time).
Ensuring compliance with legal and regulatory obligations.

Please note: The information you provide may also be used by Rongde Holdings Pte. Ltd., the parent company of Mosanco Tea, and its group of companies. This allows us to enhance and tailor our services across the entire Rongde Holdings group.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your data with:

Service Providers: Payment processors, shipping partners, and IT support providers to facilitate our services.
Legal Authorities: When required by law or to protect our rights and interests.

4. Data Security

We implement robust security measures to protect your personal data from unauthorized access, disclosure, or misuse. However, no online data transmission is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

Our website uses cookies to improve your browsing experience. You can manage cookie settings in your browser, but disabling cookies may affect website functionality.

6. Your Rights

You have the right to:

Access, correct, or delete your personal information.
Opt out of receiving marketing communications.
Withdraw consent for data collection where applicable. To exercise these rights, please contact us at 8014 8000 / [email protected].

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies.

8. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page, and your continued use of our website indicates acceptance of the updated terms.

9. Contact Us

If you have questions about our Privacy Policy or how we handle your personal data, please contact us at:
Email: [email protected]
Phone: 80148000
Mailing Address: 29 mandai estate innovation tower 3 #03-12 Singapore 729932